PLANNING OF SMART SERVICES BASED ON A REFERENCE ARCHITECTURE
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year: 2018
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Rabe, Martin; Asmar, Laban; Kühn, Arno; Dumitrescu, Roman
Series: DESIGN
Section: SYSTEMS ENGINEERING AND DESIGN
Page(s): 2949-2960
DOI number: https://doi.org/10.21278/idc.2018.0425
Abstract
Smart services are digital services that use data of physical products to create value for users like automatic reordering of consumables. New capabilities of technical systems enable smart services and changing business models like pay-per-use require smart services. The reference architecture considers both and supports the planning of new services around an existing product of manufacturing companies. The contributions shows an approach of smart service building blocks and their combination based on a consistency assessment.
Keywords: product-service systems (PSS), service oriented design, cyber physical systems, internet of things (IoT), business models